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Mechatronics Field Service Technician - Cincinnati

Company: Heidelberg USA, Inc.
Location: Bowling Green
Posted on: November 20, 2022

Job Description:

Who we are:

Heidelberg is the print media industries leading partner and provider of solutions and services world-wide. Our business model is based on the three pillars: equipment, service, and consumables. We develop and produce our core technologies ourselves including equipment for plate production, short and long run large press printing as well as commercial Postpress. Our complementary components and technologies include Postpress packaging and converting are provided to our customers via strategic partnerships.

What we are looking for:

We are now hiring a Field Service Technician for the US. This role requires extensive travel , flexibility, and minimum 3 years' experience in printing or similar industrial equipment service/transferable skills.

Location: Cincinnati , OH

We are looking for someone with strong mechanical/electrical backgrounds. While we prefer industry experience in Printing, we also consider other industries such as HVAC, aircraft maintenance, automotive repair, mobile equipment, heavy equipment, conveyor belts, or any other stationary industrial equipment repair and maintenance.

What you will do:

The Field Service Technician is responsible for installation, troubleshooting, repairs and customer training on Heidelberg equipment. Technicians take ownership of each assignment and escalate, when necessary, through to completion of assigned tasks.This position requires travel to the customers' location to provide the services. This position includes a company vehicle. When traveling outside of the technician's geographical area, all airfare, hotel, rental car and per diem expenses will be provided.


Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

  • Experiencetraveling to customersites for repair and maintenance
  • Ability to troubleshoot and resolve mechanical, electrical, and operational problems with stationary equipment and complex systems
  • Ability to utilize a variety of tools (multimeter, hand tools, power tools, etc.)
  • Completion of paperwork and time reporting in a timely manner
  • Basic understanding of control systems, components, and operation of the equipment
  • Fundamental understanding of the tools and processes required to complete maintenance and repair
  • Ability to work independently
  • Ability to work as a team member when needed
  • Flexibility to learn and work on different types of equipment as needed
  • Strong mechanical/electrical background
    What you need:
    • Experience working on printing equipment or HVAC, aircraft maintenance, automotive repair, mobile equipment, heavy equipment, conveyor belts, or any other stationary industrial equipment requiring mechanical/electrical repairs
    • Ability to travel about 75% of the time depending on customer site and needs
    • 3-5 years of experience as fieldservice equipment/machines mechanic/tech
    • Mechanical/electrical/ mechatronics/ background
    • Computer/tech savvy and customer service skills
    • Must be 21 years or older for travel and car policy
      The Perks:
      • Medical, dental, and vision coverage eligibility from day 1
      • Short- and long-term disability coverage offered
      • 401 (K) plan with employer match
      • Life insurance coverage offered
      • Vacation, Sick and Personal Time Off offered
      • 10 company holidays
      • 4 floating holidays
      • Company vehicle
      • Career advancement opportunities
      • Learning and training
      • Collaborative work environment
      • Endless opportunities

        Important Message:

        Heidelberg is committed to providing equal opportunity and valuing diversity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion or belief, national or social or ethnic origin, citizenship status, sex, pregnancy, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status in accordance with the requirements of all applicable federal, state, and local laws.


        Must be authorized to work in the USA without sponsorship

        We participate in E-verify

        We are a drug free workplace. Selected candidates will undergo background check, drug screening, and MVR if applicable to position

Keywords: Heidelberg USA, Inc., Bowling Green , Mechatronics Field Service Technician - Cincinnati, Engineering , Bowling Green, Kentucky

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