Collections & Recovery Operations Strategy Manager
Company: Citizens
Location: Wartrace
Posted on: April 30, 2024
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Job Description:
DescriptionIn this role at Citizens, you're made ready for a
fulfilling career with exciting new challenges and opportunities to
stretch yourself! As the Collections & Recovery Operations Strategy
Manager, you will have responsibility for a segment of the business
which encompasses several large or complex sections of the
business's operations. This will include developing, recommending,
and implementing business plans, operational policies, procedures,
and systems which support the division's long-term, strategic
objectives as well as ensuring that staff are in compliance with
these and other business policies. You will maintain a customer
focused, risk averse operating model for areas of responsibility
and will have several managers reporting to them possibly across
multiple sites. You will use superior problem-solving skills to
oversee the most complex and critical business projects with little
or no direction. Additionally, you will engage and motivate your
team by providing feedback and reinforcing desired behaviors. Most
importantly, you'll feel valued for who you are and supported to
achieve what's important to you, personally and professionally!
Primary responsibilities include
Qualifications, Education, Certifications and/or Other Professional
Credentials
To be successful in the role you will need to lead and drive out
solutions to various operational opportunities. Your role will be
to manage all facets of a challenge. This includes developing
technical, process, operational, analytical, and reporting
requirements. You will need to provide thought leadership to
project teams and help drive out steps needed to address
challenges. The position requires you to lead across the
organization, perform analytical or business intelligence exercise
and independently drive meaningful change for multiple
stakeholders.
Additional leader success behaviors are as follows:
Hours & Work Schedule
Pay Transparency -
The salary range for this position is $120,000 - $180,000 per year,
plus an opportunity to earn an annual discretionary bonus. Actual
pay is based on various factors -including but not limited to the
work location, and relevant skills and experience. - - -
We offer competitive pay, comprehensive medical, dental and vision
coverage, retirement benefits, maternity/paternity leave, flexible
work arrangements, education reimbursement, wellness programs and
more. Note, Citizens' paid time off policy exceeds the mandatory,
paid sick or paid time-away policy of very local and state
jurisdiction in the United States. For an overview of our benefits,
visit .
Some job boards have started using jobseeker-reported data to
estimate salary ranges for roles. If you apply and qualify for this
role, a recruiter will discuss accurate pay guidance.
Equal Employment OpportunityAt Citizens we value diversity, equity
and inclusion, and treat everyone with respect and professionalism.
Employment decisions are based solely on experience, performance,
and ability. Citizens, its parent, subsidiaries, and related
companies (Citizens) provide equal employment and advancement
opportunities to all colleagues and applicants for employment
without regard to age, ancestry, color, citizenship, physical or
mental disability, perceived disability or history or record of a
disability, ethnicity, gender, gender identity or expression
(including transgender individuals who are transitioning, have
transitioned, or are perceived to be transitioning to the gender
with which they identify), genetic information, genetic
characteristic, marital or domestic partner status, victim of
domestic violence, family status/parenthood, medical condition,
military or veteran status, national origin,
pregnancy/childbirth/lactation, colleague's or a dependent's
reproductive health decision making, race, religion, sex, sexual
orientation, or any other category protected by federal, state
and/or local laws.Equal Employment and Opportunity EmployerCitizens
is a brand name of Citizens Bank, N.A. and each of its respective
affiliates.Why Work for UsAt Citizens, you'll find a
customer-centric culture built around helping our customers and
giving back to our local communities. When you join our team, you
are part of a supportive and collaborative workforce, with access
to training and tools to accelerate your potential and maximize
your career growth
Keywords: Citizens, Bowling Green , Collections & Recovery Operations Strategy Manager, Executive , Wartrace, Kentucky
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