Restaurant Server
Company: Castle Rock Asset Hospitality Management Llc
Location: Nashville
Posted on: April 1, 2026
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Job Description:
The Restaurant Server provides exceptional service to our guests
and ensuring a positive dining experience. The position is
responsible for taking orders accurately, serving food and
beverages efficiently, and addressing guest needs promptly and
courteously. It requires a friendly demeanor and attention to
detail will contribute significantly to our restaurant's success
and reputation. Essential Functions: Greet guests warmly and
professionally upon arrival. Present menus, answer questions about
menu items, and make recommendations. Take accurate food and
beverage orders, utilizing the point-of-sale (POS) system. Relay
orders to the kitchen and bar staff promptly and accurately. Serve
food and beverages to guests in a timely and efficient manner,
following established service standards. Monitor guest tables,
anticipate needs, and provide proactive service, such as refilling
drinks and offering additional items. Handle guest inquiries and
complaints with grace and efficiency, escalating issues to
management when necessary. Process guest payments accurately and
efficiently using the POS system, including handling cash, credit
cards, and other forms of payment. Maintain a clean and organized
work area, including tables, server stations, and dining areas.
Adhere to all food safety and sanitation regulations. Assist with
opening and closing duties as assigned. Collaborate effectively
with other team members, including kitchen staff, bartenders, and
bussers, to ensure smooth and efficient service. Other Tasks:
Assist with setting and clearing tables. Stock service stations
with necessary supplies. Run food and beverage orders to tables as
needed. Assist with training new server staff. Participate in team
meetings and contribute to a positive work environment. Perform
other duties as assigned by management. Core Competencies: Customer
Focus: Demonstrates a genuine desire to understand and meet the
needs of guests, ensuring a positive and memorable dining
experience. Communication Skills: Communicates clearly, concisely,
and professionally with guests and team members, both verbally and
nonverbally. Attention to Detail: Pays close attention to accuracy
in order-taking, serving, and payment processing. Efficiency and
Time Management: Works quickly and effectively to manage multiple
tables and tasks simultaneously, ensuring timely service. Teamwork:
Collaborates effectively with all team members to achieve common
goals and maintain a positive working environment. Problem-Solving:
Identifies and resolves guest issues and service challenges
effectively and professionally. Product Knowledge: Possesses a
thorough understanding of the menu items, ingredients, preparation
methods, and beverage offerings. Professionalism: Maintains a
professional appearance, demeanor, and attitude at all times.
Adaptability: Remains flexible and adaptable to changing
circumstances and guest needs. Integrity and Trust: Acts ethically
and honestly in all interactions. Qualifications: High school
diploma or equivalent preferred. Previous experience as a server in
a restaurant setting is preferred but not always required. Basic
knowledge of food and beverage service procedures. Ability to
operate a point-of-sale (POS) system. Ability to handle cash and
process payments accurately. Excellent communication and
interpersonal skills. Ability to stand and walk for extended
periods. Ability to lift and carry trays of food and beverages.
Must be able to work a flexible schedule, including evenings,
weekends, and holidays as needed. Must comply with all applicable
health and safety regulations. DEI and ESG: We are committed to
Diversity, Equity, and Inclusion. It starts with a culture of
acceptance and continues with the hard work of going beyond lip
service. It includes outreach and education, and most importantly
action. You can feel proud to know you are joining a company which
understands the importance of its responsibility and the decisions
we make have been and will continue to be the greater environmental
and societal impact in mind.
Keywords: Castle Rock Asset Hospitality Management Llc, Bowling Green , Restaurant Server, Hospitality & Tourism , Nashville, Kentucky
