Server - FT
Company: Charter Senior Living
Location: Bowling Green
Posted on: September 17, 2020
Why Charter Senior Living?
"I believe in the Charter Mission.-- To Enhance the Human Spirit. I
do this every day as I help care for our residents.-- They may need
extra help throughout the day, but I know during these times that I
am enhancing their spirit.-- I feel honored to make such a
difference in someone's life!
Offering Health Insurance for Full Time Associates--
- Competitive Hourly Wage
- Perfect Attendance bonus offered monthly- Earn an extra $100
per month (after taxes).----
- Health Insurance--
- Tuition Reimbursement
- Employee Referral Bonus
- Resident Referral Bonus
-Charter Senior Living Associate--
Your potential is unlimited.-- As a small boutique company, we are
committed to helping each of our Associates have more than just a
"job".-- We want each of our associates to feel like they have a
career and an opportunity to grow. Learn more about Charter and how
you can become part of an organization that is committed to the
future of their Associates.
This position requires that you accept the responsibility for the
delivery of food services to each resident in your assigned
Resident Group.-- You will be accountable to monitor the activities
and behavior for all residents in your Resident Group so that the
care, services, and activities of each resident are appropriate and
delivered to them in a continuous, predictable, and efficient
manner.-- You must coordinate and communicate with all food
services and other team members in maintaining a holistic
perspective of care and service for each resident.--
Provide the highest quality and consistency of service to all
residents in all dining rooms and resident apartments, according to
company standards as set forth in the attached food server's
DUTIES AND RESPONSIBILITIES
- Personally get to know all residents in your Resident Group by
communicating with team members and departments, reviewing
appropriate resident records, and direct conversation with
- Orient each new resident in your Resident Group to the dining
room, food services program, to their new living environment, to
you, to other team members, and to all other residents. Follow and
actively participate in all resident orientation practices and
procedures which have been and will continually be developed to
ease the disorientation, confusion, and withdrawal for each new
resident. Remain as closely involved as possible in all activities
and therapies of your residents to ease their anxiety while they
become accustomed to their new and unfamiliar living environment.
Explain the amenities, routines, and expectations of the community
and your department and discuss their unique needs and preferences
with them as often as necessary to ease their transition.
- Perform all aspects of food service outlined in the Resident
Handbook and Care Plan. Continually assess each resident's ability
to perform basic daily living activities (ADL's) and social skills.
Communicate observations and refer potential difficulties or
opportunities for resident improvement to the appropriate team
members (team leaders, supervisors, manager). When called upon,
participate in care planning and other formal and informal meetings
to identify and confirm recommended actions that develop and
reinforce residents' full potential to live independently and age
in place graciously. Work individually on a consistent basis each
day with each resident in your Resident Group to expand the number
of activities of daily living the resident performs for
himself/herself. Encourage and motivate each resident in your
Resident Group to do as much for themselves as possible but take
time, if necessary to assist when required.
- Recommendations of and involvement in food services and other
programs that will stimulate and maximize their unique interests
and attributes for each resident in your Resident Group is your
responsibility and should be based on first-hand knowledge of the
residents' likes, dislikes, beliefs, and interests. Plan your daily
work schedule in a way that will maximize time for personal
individualized interaction with each resident in your Resident
Group. Use the time when providing service to encourage
participation in individual and group activities so as to develop
improved future ADL skills.
- When appropriate, record and use all pertinent information from
resident records regarding effective methods used in effecting
communication with, the motivation of, and assistance to each
resident in your Resident Group.
- Request additional guidance, training, and support as necessary
to make your work with each resident reach their potential for a
safe, healthy and meaningful lifestyle in the Community.
Participate in all required training, orientation, meetings, and
programs offered by the employer.
- Promptly discuss and resolve any potential care coordination
problems with all involved team members and team leaders.
- Provide prompt, polite and professional service to residents in
your assigned section.
- Assist residents and other team members with beverages, salads
soup, dessert, and all other service needs.
- Clear tables as you work your section. Clean and wipe down
tables and chairs after residents leave the dining room.
- Do daily side cleaning duties as scheduled and requested. Spot
sweep floor in the dining room after each meal.
- Set up dining room tables with all utensils, chinaware, eating
silverware and glassware. Refill sugars, salt, pepper, creamers,
and butter dishes after each meal.
- Set up delivery and pick-up daily room trays for room service
- Set up and replenish salad bar and all other beverage and
- Assist cook with minor preparation, portioning and plate set-up
of menu items including garnish.
- Present a professional demeanor that communicates to current
and prospective residents the corporate philosophy of service,
goodwill and genuine interest in the resident's unique needs.
Conduct yourself and your business at all times so as not to
detract from or reflect adversely on the reputation of the
property. Handle all resident concerns and complaints with finesse
and in a caring, polite and professional manner.
- Communicate and channel to a supervisor, all resident,
personnel and other matters and information which could concern or
be in any way beneficial to the employer.
- While on duty, diligently and conscientiously devote your full
and exclusive time and attention, your best skills, and efforts, to
the discharge of your duties.
- Promote a thorough and continuous understanding among all
employees of the importance of the Food Services Department to the
quality of life for all residents and prospective
- Perform such other tasks as may be required from time to time
by the management of the property.
- Exposure to blood/body fluid not likely
- Push, pull, or lift at least 30 pounds. Frequent transporting
of residents in a wheelchair.
- A continuous and consistent demonstrated an interest in and
knowledge about the elderly and their needs and the competency to
meet those needs on a consistent basis. An interest in and
willingness to learn and a demonstrated initiative in developing
skills in caring for the elderly consistent with the philosophy and
policies of the Community.
- Must be able to routinely follow written and verbal
- Must be able to stand, walk, stoop, or bend for periods of up
to eight hours with breaks as provided for in the employee
- Good communication skills, verbal and written; English language
skills adequate to allow communication with residents and staff,
and to understand written and verbal instructions. Compassion for
the elderly and sick.
Keywords: Charter Senior Living, Bowling Green , Server - FT, Other , Bowling Green, Kentucky
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