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Sr Principal, Benchmarking and Diagnostics

Company: Gartner
Location: Bowling Green
Posted on: June 5, 2021

Job Description:

Location: New York

What makes Gartner Research & Advisory a GREAT fit for you? When you join the world's leading Research & Advisory company, you'll be part of a team that values curiosity, expert insights, bold ideas and intellectual courage, while driving partnerships with global organizations to make the right decisions on their key initiatives. Through constant learning, discovery and collaboration, you'll not only help clients accomplish their mission-critical priorities, but also grow your career and the scope of your impact across industries. Our culture demands dedication- and rewards it with opportunity. If you're always looking for what's next in business and technology, Gartner is looking for you.

Interested in learning more, view and register for any of our upcoming recruiting events here!

The Sr Principal, QUADS will own the benchmarking and diagnostic tools for the Marketing & Communications practice. They will be responsible for working across the Gartner for Marketing Leaders organization to understand the needs of our clients, gather requirements, maintain existing tools, and suggest new client-facing tools that increase retention and client engagement. They will define the methodology and data sources, as well as, set, prioritize, and accept the work generated by the scrum team in order to ensure most valuable features and functionality are included in the product. The role provides excellent exposure to a full range of topics important to CMOs and CCOs; to peers in other business units and practices across Gartner and other CoEs, as well as the opportunity to apply and further develop statistical concepts and data visualization expertise.

What you will do:

Lead and promote best practice in design, execution, process & delivery of diagnostic and benchmarking products Work closely with management team and peers to build trust, encourage teamwork and drive the highest impact for data tools, interactives and benchmark research Become an expert in benchmarking and be able to walk R&A partners through the entire value chain system of benchmarking and diagnostic products Own technical aspects of tool management (e.g. routine dataset validation; regular content updates/redesigns; participating in product champion meetings) Work with partners in QUADS and PRM on design and creation of survey instruments, sampling methodologies, and quantitative models (maintaining consistent methodology across relevant research surveys and benchmarking tools) Ensure benchmark and diagnostic offerings have proper documentation, training, and research publishing support - coordinate across Research, Advisory, Content Production and IT teams to ensure a seamless experience for clients Prepare responses to client questions on the correct way to interpret and use benchmarking data Work with KI Leaders to understand client MCPs (mission critical priorities) and suggest new benchmarks or diagnostic tools to complement research and KI storylines Be a thought partner on how best to update current processes, based on business strategy and priority Identify new ways to efficiently and responsibly make data assets available to members of the research and advisory teams

What you will need:

Strong written and verbal communication skills Superior customer service ethic and interpersonal skills Excellent organizational and time management skills and ability to perform gracefully under pressure and meet inflexible or shifting deadlines; ability to context switch Positive, solution-oriented approach to problems Availability to perform as part of a team as well as individually Business and IT knowledge a plus


Bachelor's degree, preferably in an analytics-heavy field (e.g., Economics, Psychology, Policy Analysis, etc.) 5-6 years of experience at a leading research / data analytics / BI / consulting firm 2+ years designing survey questionnaires Experience in project and client expectation management Experience in quantitative and business analytics and data visualization best practices Expertise with Microsoft Office (Word) and G Suite (Google Docs, Google Sheets) Job Requisition ID:53489 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

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Keywords: Gartner, Bowling Green , Sr Principal, Benchmarking and Diagnostics, Other , Bowling Green, Kentucky

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