Location: Remote - TX
Location: Any Work Location
Senior Director, Recruiting Operations
Rapid and Strike Response
Make Your Mark in Newly Created Role Offering Expedited
Learning, Visibility and Career Opportunities in a $2 Billion
Proven leadership in high-intensity, fast-paced operations, a
demonstrated ability to move the needle, and a sales mindset. If
this describes you, this position offers you some very compelling
opportunities. You will:
- Make a significant impact in multiple areas, including
overseeing a dynamic team of temporary recruiters, developing
processes to facilitate rapid scale-up, and driving improved
- Help shape a new role created, in part, to support ongoing
strong growth, including anticipated multi-million dollar
- Enjoy expedited learning -- in one year you'll learn as much as
you would in four years at most other organizations.
- Enjoy the stability and resources of AMN Healthcare, the
nation's largest healthcare staffing firm, and the entrepreneurial
energy of HSG, one of AMN's top-performing subsidiaries.
- Showcase, in a highly visible role, your potential to take on
additional responsibilities or pursue career advancement within HSG
or across $2 billion AMN.
HealthSource Global Staffing
(HGS)places skilled domestic and
international health professionals in quality positions across the
US. We have distinguished ourselves with health professionals by
providing a comprehensive service that ensures them a comfortable
and rewarding journey. In the eyes of healthcare facilities, our
deep experience makes us unique in our ability to understand and
meet their short and long-term staffing needs. HGS is part of
AMN Healthcare, the innovator
in healthcare workforce solutions and staffing services to the
healthcare facilities across the nation. Our workforce solutions --
including managed services programs, recruitment process
outsourcing and consulting services -- enable providers to
successfully reduce complexity, increase efficiency and improve
patient outcomes within the rapidly evolving healthcare
Reporting to the Vice President & General Manager, you will
lead, develop, and oversee team operations in support of the Sales
department by driving team recruitment performance. You'll ensure
execution on production targets, and develop and implement
strategic initiatives in alignment and partnership with HSG and AMN
leadership. These efforts ultimately will lead to strong team
performance, high fill rates, increasing market share, and
increasing revenue and profit through expense management and
You'll oversee the temporary recruiting team in our rapid and
strike response model, which includes a Recruitment Manager. Your
key objectives will include:
- Developing and implementing processes to facilitate very quick
scale-up in response to new business, including sourcing and
- Designing and document performance management cycles, including
establishing and monitoring KPIs.
- Set expectations for temp recruiters, coach them and hold them
accountable to expectations, leveraging incentives other
- Ensure we have the training curriculum and resources to support
- Use performance KPIs and other data in forecasting
- Help your team develop sales skills to influence and motivate
As Senior Director, Recruiting Operations, you will:
Formulate, propose and execute on ideas and solutions to
overcome people, resource, and competitive obstacles in order to
achieve financial budget/plan goals and leverage divisional and
corporate strategic initiatives.
- Play a leadership role in assessing, improving and implementing
business processes to take advantage of market opportunities.
- Contribute to strategic initiatives, providing subject matter
expertise, relying upon depth of knowledge, system/process.
- Facilitate team meetings to cascade strategic updates, process
changes and promote skill development.
- Analyze critical indicators and reports on an ongoing basis to
strategize and communicate progress towards weekly/monthly/yearly
goals and metrics.
- Continuously evaluate team effectiveness in sourcing and
recruitment practices by inspecting processes and quality, and
quantifying conversion and return on investment in order to
- Assess department training needs and performance data in order
to develop and implement results-based training curricula that
addresses performance gaps.
- Oversee training conducted by Recruitment Managers using a
train-the-trainer approach to model best practices through
observation and coaching in order to improve training and
- Ensure team members are held accountable for meeting production
expectations and skills growth through a consistent performance
management cycle in order to build demonstrable confidence and
- Track and report industry trends to achieve competitive edge in
marketplace, by obtaining competitive intelligence (e.g. market
share information) and industry practices for strategic
- Manage costs and resources according to monthly and quarterly
budget and financial outcomes. Exercise a cost-containment approach
to increase efficiency and impact gross profit.
- Develop and maintain a strong team dynamic by promoting a
culture of winning, celebrating achievement, and driving
- Manage division headcount through ongoing performance
evaluations (PSP process) according to competency and productivity
standards in order to maximize staff production with least
- Interview internal and external candidates for hiring.
- Partner with team members to discuss career interests and
development needs, leveraging the individual development plant
(IDP) process in order to agree upon action steps that support
personal, professional and business growth.
- Develop and implement new programs to broaden and diversify
candidate database through high-production recruitment activity and
- Sponsor large initiatives within Travel Nurse Recruitment
The Ideal Candidate
To be a good fit for the Senior Director, Recruiting Operations
opportunity, you will have:
This role isn't for everybody. Essentially you need to find temp
recruiters and get them up to snuff very, very fast. You'll need to
be comfortable in a role that involves periods of high-intensity
work against aggressive deadlines, followed by just enough
down-time to catch your breath before the high intensity period
In addition, this role is visible at high levels in HSG and AMN.
That's definitely an opportunity, but it also means you'll be under
scrutiny most of the time. You'll also get requests from different
people, and you'll need to be able manage their expectations and
establish priorities. We're looking for a professional who can hit
the ground running and is highly motivated to move the needle
- Customer Focus
These values are embedded in everything we do, and we invest in
maintaining a culture that allows people to thrive and grow. We
embrace a servant-leadership approach and we'll expect you to do so
as well. This means modeling a positive attitude, promoting a
high-energy atmosphere, and recognizing success. The leader who
will thrive in this environment will embody a balanced approach
that encompasses a commitment to results combined with an
inspirational and engaging approach as well as passion for the
success of the enterprise.
Why HSG and AMN
Career Growth Potential
History shows that if you invest in your role at HSG and AMN,
we'll invest in your career. In this role you'll be able to
showcase not only your process improvement expertise, but also your
leadership skills and ability to deliver results -- all
characteristics we look for when advancement opportunities arise.
In fact, given our strong growth, we hire with an eye to the
future, looking for professionals with career runway.
We provide our employees with a unified and inspired workplace
guided by our core values. In 2018, AMN Healthcare was ranked on
Forbes list of America's Best Mid-Size Employers as well as
Fortune's list of the 100 Fastest Growing Companies.
Awards and Recognition
In addition to being recognized as a leader in healthcare
staffing and workforce solutions, AMN and HSG have decades of
innovation and thought leadership in the healthcare staffing
industry and have been recognized by some of the most prestigious
organizations in the healthcare industry. In addition, AMN's
A Company That Cares
We have a strong dedication towards social responsibility, as
evidenced in the many ways we serve communities around the world.
For example, more than 18,000 indigenous people have been directly
helped by AMN missions to Guatemala. The 2018 volunteers recently
returned from the sixth humanitarian and medical mission.
Corporate Social Responsibility (CSR) represents our commitment
to economic and social development that will have a positive impact
on the health and well-being of our team members, local and global
communities, and stakeholders at large, while advancing the quality
of our company through engagement in the world around us.
- Customer Focus
AMN Healthcare is an EEO/AA/Disability/Protected Veteran
Employer. We encourage minority and female applicants to
AMN Healthcare is committed to fostering and maintaining a
diverse team that reflects the communities we serve. Our commitment
to the inclusion of many different backgrounds, experiences and
perspectives enables our innovation and leadership in the
healthcare services industry.
We value professionalism in everything we do - this includes
the professional presence we project as we interact with internal
and external customers.