Food Service Manager - Retail

Company: Aramark
Location: Bowling Green
Posted on: June 12, 2021

Job Description:

Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us on Facebook, Instagram and Twitter.

Management position, responsible for developing and executing dining solutions to meet customer needs and tastes.  Oversees and manages dining operations where customers order prepared food from a menu.

Essential Functions:

• Leadership: Leverage Aramark's coaching model to engage and develop team members to their fullest potential. Reward and recognize employees.  Ensure individual and team performance meets objectives and client expectations.  Plan and lead daily team briefings.  Ensure safety and sanitation standards in all operations.

• Client Relationship: Maintain effective client and customer rapport for mutually beneficial business relationships. Identify client needs and communicate operational progress.  Demonstrate excellent customer service using Aramark's standard service model.

• Financial Performance: Ensure the completion and maintenance of P&L statements. Deliver client and company financial targets.  Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins.

• Productivity: Create value through efficient operations, appropriate cost controls, and profit management. Comply with the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.  Ensure entire team is trained and able to execute.  Supervise team regarding production, quality and control.

• Compliance: Maintain a safe and healthy environment for clients, customers and employees. Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, and wage and hour.

Additional Responsibilities:

• Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
• Develop and implement retail services plan to improve service, quality and profitability of service areas.  
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.  

• Requires at least 1 year of experience in management role
• Bachelor's degree or equivalent experience

Keywords: Aramark, Bowling Green , Food Service Manager - Retail, Other , Bowling Green, Kentucky