Custodial Associate - Greenwood Mall

Company: JCPenney
Location: Bowling Green
Posted on: May 20, 2023

Job Description:

General Description

As the Custodial Associate, you will perform custodial and other miscellaneous duties in order to maintain the store cleanliness and positively impact the customer's in-store experience.

Primary Responsibilities:

• Cleaning
  • Cleans the sales floor, offices, stockrooms, salon, restrooms and other areas of the store in accordance with the company standards for cleanliness and in a manner that is safe for associates and customers and without damage to the building or finishes
  • Inventory/Equipment
    • Maintains an inventory of cleaning supplies and equipment of operable condition and arranges for repairs when necessary
    • Communicates re-ordering needs to General Manager when applicable
    • Customer Service & Sales
      • Greets and assists customers in finding products and delivers outstanding customer service
      • Partners with Sales Associates when customers require a deeper level of product information
      • Support
        • Performs other support duties as assigned by supervisor
        • Follows company trash, recycling and hazardous materials processes
        • Performance standards
          • Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance
            
            Core Competencies & Accomplishments:
            
            To achieve success at JCPenney, you will possess the following:
            
            Results Solves problems and makes smart decisions that drive sales, profit or customer service, execute your work efficiently and effectively
            
            Ownership Provide great customer service and take accountability for your actions and outcomes
            
            Intensity Proactively find ways to improve the customer experience, show the confidence and courage to do what's right; take action with energy and urgency
            
            About JCPenney:
            
            At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.
            
            Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.
            
            If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.

Keywords: JCPenney, Bowling Green , Custodial Associate - Greenwood Mall, Other , Bowling Green, Kentucky