BowlingGreenRecruiter
the smart solution for Bowling Green jobs

Seasonal Partner Services Represenative (Remote)

Company: Mommy Jobs Online
Location: Bowling Green
Posted on: February 13, 2019

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities Act as primary support for the Partner Services Team during the 2017/18 Winter Season, approximately Sept-April. Season duration is dependent on winter weather conditions and volume of workload, and is subject to change. Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDeborah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Bowling Green , Seasonal Partner Services Represenative (Remote), Other , Bowling Green, Kentucky

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Moving Lights Lead
Description: Have you ever gazed up during a concert and noticed all the truss and lighting Theres a possibility that gear belonged to 4Wall We are a nationally recognized entertainment lighting company that operates (more...)
Company: 4Wall Entertainment, Inc.
Location: Nashville
Posted on: 02/23/2019

Benefit Specialist - PT/FT - No Experience Needed
Description: We have two open positions available. We are seeking multi talented, driven individuals to serve as benefit consultants.
Company: Professional Home Career Advantage
Location: Nashville
Posted on: 02/23/2019

Senior On-Call Emergency Exercise Planner
Description: Working at EmployerWorking at Employer means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, Employer (more...)
Company: ICF
Location: Nashville
Posted on: 02/23/2019


Golf Course Greenskeeper - Gaylord Springs Golf Course - (19000IEE)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott
Location: Nashville
Posted on: 02/23/2019

Appraiser
Description: OverviewPermanent General Companies, Inc., a leading non-standard auto insurance provider, is seeking qualified applicants for a position as an Appraiser. We offer great training, a well defined career (more...)
Company: Permanent General Companies, Inc.
Location: Nashville
Posted on: 02/23/2019

Current College Students - Part-Time Interface Designer with UI/UX Expertise
Description: Responsible for producing interactive
Company: BrawtaSports Network
Location: Nashville
Posted on: 02/23/2019

Correctional Officer
Description: Job Description br Correctional Officer br br At CoreCivic, we do more than manage inmates, we care for people CoreCivic is currently seeking a Correctional Officer who has a passion for providing (more...)
Company: CoreCivic
Location: Nashville
Posted on: 02/23/2019

TELECOMMUTE PROFESSIONALS/BUSINESS OPPORTUNITY
Description: Worldwide National company is NOW seeking business minded professionals to join their company. Start
Company: HARVARD RISK MANAGEMENT CORPORATION
Location: Nashville
Posted on: 02/23/2019

Work at Home Bilingual Customer Retention Expert (English / Spanish)
Description: Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever (more...)
Company: Mommy Jobs Online
Location: Nashville
Posted on: 02/23/2019

Greenskeeper - Gaylord Springs Golf Course - (19000IEA)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott
Location: Nashville
Posted on: 02/23/2019

Log In or Create An Account

Get the latest Kentucky jobs by following @recnetKY on Twitter!

Bowling Green RSS job feeds