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Remote Oracle EBS Functional Analyst - CRM Specialist

Company: Insight Global
Location: Bowling Green
Posted on: May 3, 2021

Job Description:

Our Oracle Techno-Functional Analyst / CRM is a senior level position within the Information Technology Retail Systems Department. The position will provide advanced level support, configuration, and administration of the companies Oracle E-Business Suite (EBS) application. This position will be comprised of functional, technical, and support related tasks. This position will be highly visible within the companies organizations and will play an integral role in the success of new business initiatives as well as the continued success of current processes. The successful applicant will have in-depth knowledge of the Oracle EBS Application. The company utilizes Oracle EBS as the core ERP software for the company. This position will have primary responsibility for the Customer Master Data and Customer Relationship Management processes as part of the functional team. Candidate is required to have a solid understanding of TCA - specifically related to customer data tables, APIs and conversion methodologies - as it relates to MDM and multiple systems-integration of customer data across the retail applications landscape. Minimum Requirements-5+ years of experience in providing EBS functional support, business systems analysis, solution design, and deployment using Oracle ERP applications.-Experience working with Oracle EBS R12 required. -Strong functional knowledge Oracle EBS modules. Specific modules will be dependent upon the responsibilities of the position.-Oracle EBS experience including implementations, conversions, integrations, extensions, customizations, reporting, data warehousing and BI.-Understanding of Oracle database environment including: development tools and practices, troubleshooting, data management, database design techniques and performance tuning.-Strong knowledge of PL/SQL and developer tools like TOAD.-Strong knowledge of FSG / ADI, OAF, ADF, Oracle Forms, Oracle Reports, and Oracle Workflow Builder.-Knowledge EBS System Administration. Desired Skills-Specialist in the Oracle TCA (techno functional)-Strong understanding of legal requirements surrounding PII as per State/Federal regulations-Functional knowledge of the OTC process.-Experience with EBS R12.2.4 or higher.-10+ years as a functional specialist working in the Oracle CRM -5+ years supporting/working in the OTC modules.-Retail, call center, and or ecommerce experience highly preferred.

Keywords: Insight Global, Bowling Green , Remote Oracle EBS Functional Analyst - CRM Specialist, Professions , Bowling Green, Kentucky

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