Field Installer
Company: DIRECTV
Location: Bowling Green
Posted on: May 10, 2022
Job Description:
When you join DIRECTV, you'll be a part of a team that's supporting
our customers from the front lines. Whether it's connecting them to
the latest technology or getting them plugged into our world-class
services, your work will create connections and support our mission
of taking entertainment to the next level. It's an opportunity to
showcase your customer experience expertise and represent our
company as the face of our brand. So, if you're up for delivering
the future, we're up for providing you with a bundle of
opportunities for success. This position comes with competitive
compensation up to $23.09 per hour to new hire employees! You'll
also gain an amazing benefits package with medical/dental coverage,
401(k) plan, tuition reimbursement and paid time off. Rounding out
these benefits and perks, employees can choose one of the services
below at a free or discounted rate:
- Free DIRECTV Premier Package with free installation (this
includes free HBO Max, Cinemax, Showtime, Starz, & NFL Sunday
Ticket Max)
- DIRECTV STREAM Ultimate Package (this includes HBO Max, Epix, &
Starz) with a $10 monthly technology fee As an Installation
Technician, you'll work inside or out to install and repair
equipment as you take the lead on providing our voice, data and
video services. You'll need to be able to work independently, but
most importantly, you'll need to have excellent customer service
skills as you'll educate customers on the features and
functionality of our services. We'll look to you to promote DIRECTV
as a premier service provider while you provide best-in-class
customer service during installations. What you'll do:
- Install Network Interface Device (NID) and rearrange inside
wire
- Place and replace Customer Premise Equipment (CPE)
- Place cross-connects as appropriate between SAC point and the
7330 or its equivalent
- Verify all services are working and demonstrate, sell and bill
telephone service while engaging with customers
- Perform the maintenance of the CPE equipment, wiring & jacks
inside the customer's premise up to and including the NID
- Use simple meters to perform Go, NO-Go type testing
- Perform work in buildings, attics, basements, and crawl spaces
that involves bending, kneeling, stooping, crouching, crawling,
etc.
- Use a company PC to retrieve and complete orders
- Work outside in all types of weather while using and/or wearing
appropriate safety equipment and following established safety
practices and procedures
- Drive a company vehicle and/or report directly to work
location
Here's what you'll need:
- Specific assignments may involve driving a company vehicle. At
a minimum, you'll need to be 18 years old with an acceptable
driving record and a valid driver's license
- The ability to drive a vehicle with manual transmission,
depending on job assignment
- A satisfactory attendance record and performance ratings in
present job
- Satisfactory results from a security investigation, as
required, unless previously met
- The ability to work varied hours. May be required to work day,
evening, or night shifts; overtime, call-outs, weekends and
holidays as required. On-call availability may be required.
Out-of-town assignments may be required which may include travel
and overnight stay
- You'll need to pass all necessary assessments You'll also need
to meet our physical requirements:
- You'll need to complete a normal authorized medical evaluation
for this job, unless previously met
- Must be able to wear body belt and pouch with tools weighing
about 15 pounds and use hand tools such as screwdrivers, pliers,
drills and wrenches
- A Physical Abilities Evaluation (PAE) will be required.
- Lifting will be required, up to 80 pounds, depending on
assignment
- To meet manufacturer's safety requirements on equipment used,
your body weight plus tools and material must not exceed 300 pounds
for assignments involving ladder climbing
- Must be able to distinguish colors in accordance with specific
job requirements, climb ladders up to 28 feet and work aloft with
hand tools
- Must have the ability to climb poles and ladders
- You'll need to complete a normal authorized medical evaluation
for this job, unless previously met
- Must be able to stand for long periods of time Special Job
Requirements:
- Must be willing to work day, evening or night tours; overtime,
emergency call-outs,weekends and holidays as required.
- May require travel for out-of-area work which may include
overnight travel.
- May require valid state driver's license, commercial license,
or chauffeur's license,whichever is applicable, appropriate to
weight and size of vehicle driven,dependent on state and
- federal licensing requirements.
- May require satisfactory driving record check.
- May require drug testing as mandatedby state and federal
requirements.
- May require a security check.
- May require ability to drive vehicle with manual gear
shift.
- May require working outside in all kinds of weather.
- May require working in an environment that is not heated or air
conditioned. At DIRECTV, meeting our customers' needs plays an
important role in our success - but your ability to provide them
with best-in-class service is even more critical. We're offering an
opportunity to work at the frontlines of our company, connecting
customers in your community with the best in tech and
entertainment. Whether it's upgrading services or installing our
products, your impacts will be felt by customers far and wide.
There's no better time to join our team. So, what do you say? Are
you ready to deliver the future of entertainment? DIRECTV will
consider for employment qualified applicants in a manner consistent
with the requirements of federal, state, & local laws RSRDTV
Job Posting: Apr 5, 2022, 6:01:23 PM
Schedule: Full-time
Job Level: Hourly Occupational
Keywords: DIRECTV, Bowling Green , Field Installer, Professions , Bowling Green, Kentucky
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