Emergency Medical Dispatcher
Company: Med Center Health
Location: Bowling Green
Posted on: May 23, 2023
Job Description:
- Position Summary
- Ascertains pertinent information from callers to determine
urgency and location of requests. Dispatches ambulances,
supervisory personnel and other EMS support vehicles. Under medical
protocol, provides detailed first aid or cardio-pulmonary
resuscitation (CPR) instructions to callers until arrival of
ambulance or other responders. Coordinates the notification and
dispatch of fire departments, rescue vehicles, law enforcement
agencies, aeromedical services and other agencies responding to EMS
incidents. Notifies EMS personnel in event of internal or external
disaster situations. Inputs information into computer aided
dispatch (CAD) system.
- Minimum Qualifications
- Work Experience
- Previous experience in dispatch, telecommunication, or EMS
preferred.
- Education
- High school graduate or equivalent preferred.
- Certifications/Licensure
- Emergency Medical Dispatch certification required within one
year from hire or placement.
- Job Specific Performance Standards
- The duties listed below are a summary of the major essential
functions of this position. The position may require other duties,
both major and minor, that are not mentioned, and specific
functions may change from time to time.
- Serves as primary call taker, obtaining pertinent information
to initiate EMS dispatch. Must perform call taking and dispatch
functions both independently and concurrently, as needed.
- Selects and dispatches appropriate EMS response vehicle(s).
Provides responding unit(s) with appropriate information for
patient, location and destination and routing instructions,
utilizing knowledge of geographical area and map resources.
Determines need for special equipment as necessary.
- Provides detailed first aid or CPR instructions to callers as
indicated.
- Coordinates dispatch of other emergency service agencies,
including city and county fire departments, city, county, state and
other law enforcement entities, aeromedical and other specialized
services either directly or with appropriate dispatch
center(s).
- Creates and maintains a detailed and accurate chronological
record of all requests for service.
- Monitors radios and computer map screen to stay informed of EMS
vehicle and volume status. Locates and/or re-locates available
units into strategic positions as necessary. Indirectly supervises
call rotation and crew down times.
- Enters patient demographic and statistical data into computer
system(s).
- Monitors weather radar and communicate with public works and
law enforcement agencies to keep emergency vehicles informed of
road closures, detours, etc.
- Schedules requests for routine, non-emergency transports.
Coordinates scheduling efforts with hospital Social Services
department, requesting and receiving agencies, families and etc.
Determines needs for special equipment or additional personnel as
appropriate.
- Schedules and coordinates delivery of non-ambulance (i.e.
wheelchair, etc.) transportation requests.
- May be called in to extra duty to provide communications
support during multi-casualty or other time and personnel intensive
incidents.
- Generates statistical reports as directed.
Keywords: Med Center Health, Bowling Green , Emergency Medical Dispatcher, Professions , Bowling Green, Kentucky
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